Nursing Home Accident FAQs
My loved one is not receiving proper care
in the nursing home. What can I do?
Who do I make a report to?
Is there a special format for reports or
complaints?
What constitutes abuse or neglect?
Should I contact an attorney about the situation?
How can I find a good nursing home?
My loved one is not receiving proper
care in the nursing home. What can I do?
Bring your concerns to the attention of the nursing home. Tell
them that you are documenting your concerns about what you
have seen and that you will report it. Be sure to follow up on
your threat.
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Who do I make a report to?
The State Department of Health in your area is a great place
to start.
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Is there a special format for reports or
complaints?
No, but you should include all of the following information
with your complaint:
- Name, address, and telephone
- Your relationship to the resident in the nursing home
- The resident’s full name and reason that he/she is in
the home
- Times and dates that you observed the problems
- Names of staff who may be involved, including those that
you have spoken to about your concerns
- Any medical records relating to the abuse or an autopsy
if death occurred
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What constitutes abuse or neglect?
- Willful desertion
- Abandonment
- Physical abuse of any kind
- Isolation
- Neglect
- Any other treatment that has, or could, result in
physical harm, pain or mental suffering
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Should I contact an attorney about the
situation?
If you are not getting satisfactory responses or action from
the home, contact Oshman &
Mirisola, LLP. We will fight for the rights of your loved
one to be treated with respect and dignity.
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How can I find a good nursing home?
Talk to any and everyone that you know, so that you can get a
referral. Speak with the medical personnel (doctors, nurses,
social workers, etc.) who were involved in the care of your
loved one. Once you have narrowed down your list of
facilities, request inspection reports for your review. You
can get the latest report from the nursing home director.
Finally, be sure to visit the home and take note of the
cleanliness, staff interactions with residents, activities
available, complaints logged and number of staff on duty.
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For more information, please see our Nursing
Home Accident page.
Contact us online through our FREE
accident evaluation form if you have any questions about
your claim.
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